Terms of Service

Effective Date: August 5, 2025

Please read these Terms of Service (“Terms”) carefully before using the websites, mobile applications, and other online products and services (collectively, the “Services”) provided by InstaRx, Inc. (“InstaRx,” “we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Basic Terms

InstaRx is a technology platform that connects patients with licensed healthcare providers and facilitates prescription fulfillment through licensed pharmacies. InstaRx is not a healthcare provider. InstaRx does not practice medicine, provide medical advice, diagnose conditions, or prescribe medications. All medical decisions are made solely by the licensed healthcare providers who use our platform.

Healthcare services are provided by independent provider groups. By using our Services, you acknowledge that your healthcare provider operates independently from InstaRx and is solely responsible for the medical care you receive.

Provider group: Dr Telx: https://drtelx.com/

MDI Integrations: https://mdintegrations.com/

Prescription medications, when prescribed, are dispensed by licensed pharmacies. InstaRx facilitates the coordination between you, your healthcare provider, and the pharmacy, but does not itself dispense or distribute any medications.

The doctor consultation fee of $45 is included as part of your monthly price.

2. Eligibility

You must be at least 18 years of age to use our Services. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. You agree to comply with all applicable laws and regulations in connection with your use of the Services.

3. Registering for an Account

To access certain features of our Services, you may be required to create an account. When registering, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Passwords

You are responsible for maintaining the confidentiality of your password and account. You agree not to share your password with anyone else. You are fully responsible for all activities that occur under your account, whether or not you have authorized such activities. You agree to immediately notify InstaRx of any unauthorized use of your password or account or any other breach of security.

5. Payment for the Services

Certain Services require payment. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and fees). If the payment method you provide cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or cancelled.

Prices for our Services are subject to change at any time. We are not responsible for pricing errors. Subscription services will automatically renew and charge your payment method at the then-current rate unless you cancel prior to the renewal date.

6. Content Regarding the Services

All content provided through our Services, including but not limited to text, graphics, images, and information, is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

You retain ownership of any content you submit through the Services, but you grant InstaRx a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with operating and providing the Services.

7. Insta RX’s Rights

InstaRx and its licensors exclusively own all right, title, and interest in the Services, including all associated intellectual property rights. You acknowledge that the Services are protected by copyright, trademark, and other laws. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary notices.

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

8. Restrictions on Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable law or regulation.
  • Impersonate any person or entity, or falsely state or misrepresent your identity or affiliation with any person or entity.
  • Interfere with or disrupt the Services or servers or networks connected to the Services.
  • Attempt to gain unauthorized access to any part of the Services, other accounts, computer systems, or networks connected to the Services.
  • Use any robot, spider, scraper, or other automated means to access the Services.
  • Reverse engineer, decompile, or disassemble any aspect of the Services or do anything that might discover source code or bypass security measures.
  • Use the Services to transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature.
  • Use the Services to collect or harvest personal information about other users without their consent.

9. Termination

We may terminate or suspend your account and access to the Services at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Disclaimers, Limitation of Liability, and Indemnity

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL INSTARX, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.

You agree to indemnify, defend, and hold harmless InstaRx and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

11. Dispute Resolution and Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration. The arbitration shall be administered by a recognized arbitration organization and conducted in Orange County, California.

You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and InstaRx each waive any right to a jury trial.

You may opt out of this arbitration agreement by sending written notice to us within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

12. Miscellaneous Terms

These Terms constitute the entire agreement between you and InstaRx regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the Services.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.

Contact

If you have any questions about these Terms, please contact us at:

Email: support@instarx.com

Address: 15061 Springdale St. Suite 206, Huntington Beach, CA 92649